FAQ

You can book your transfer through our website on the booking page, by phone at +420 733 149 114, or by email at info@viproyaldrive.com. We recommend making your reservation at least 24 hours in advance to ensure availability.

We monitor all flight arrivals in real time. If your flight is delayed, your driver will wait for you at no extra charge — up to 60 minutes after the actual landing time for international flights, and 30 minutes for domestic flights.

We offer transfers throughout the Czech Republic and across Europe. Prices for long-distance transfers are calculated based on distance and duration.

Yes, child seats are available upon request at no extra charge. Please provide the child’s age and weight when booking, so we can ensure the appropriate seat is prepared.

We offer a variety of private tours and holidays, including guided tours of Prague, visits to castles such as Karlštejn and Prague Castle, as well as one-day trips to destinations like Český Krumlov, Kutná Hora, and Karlovy Vary. We also organize multi-day trips and tailor-made holidays based on your interests.

Do you enjoy skiing? Love winter holidays? Want to experience a vacation like never before? We’ll arrange transport to your chosen destination. In winter, we’ll take care of your children during the day and teach them how to ski. In summer, we’ll plan interesting trips and activities so you don’t have to spend the whole day just lying by the water.

We also provide transport support for cyclists and motorcyclists as an escort vehicle. You can fully enjoy the ride while we take care of all the necessary luggage. 

Our standard tours range from 4-hour trips to full-day excursions lasting over 10 hours. We also offer multi-day tours and tailor-made trips, which can be arranged for any duration according to your preferences.

We specialize in tailor-made tours. You can customize any of our standard trips or create a completely unique itinerary based on your interests. Our team will work with you to create the perfect experience.

There is no minimum number of participants. Our tours are private, so whether you’re traveling alone, as a couple, or with a group, we can accommodate your needs.

Yes, you can modify or cancel your reservation. If the client cancels the booking less than 24 hours before the scheduled rental time, 50% of the total amount paid is non-refundable. If the cancellation is made less than 12 hours prior to the start of the rental period, 100% of the total amount paid is non-refundable. In the case of canceling multiple vehicles for major social or corporate events less than 5 days in advance, 100% of the total paid amount will not be refunded. If the client fails to appear at the agreed pick-up time and location, no refund will be issued.